FAQs

Frequently asked questions.

Still have a question? Book a call or email [email protected].

Getting started

Where do we start?

Most businesses start with the AI Tools Assessment. It shows where time is being lost and which tools are worth using, before you spend more.

Is this right for a business our size?

Yes. We work with small and medium businesses, from one-person firms to teams of around fifty. If repeatable admin or disconnected systems eat into your week, we can almost certainly help.

Do we need to be good with technology?

No. We do the technical work and show your team how to use what we set up, in plain English.

Where are you based?

In the North East of England. We work with businesses across the UK, mostly remotely, with in-person support where it helps.

How quickly do you reply?

Within two working days.

The AI Tools Assessment

What does the £299 cover?

A 30-minute discovery call, our analysis, a written report, selected quick-starts, tutorial access and a review call. The report is yours to keep, whether you act on it yourself, ask us to help or decide to do nothing yet.

How do we pay?

The assessment is paid upfront, before the discovery call is booked. Full details are on our terms page.

How long does it take?

We send your report within five working days of the discovery call.

What’s the guarantee?

If the assessment doesn’t find you at least five hours a week, you get your money back in full, not as credit. Just ask within 30 days of your review call.

Can you set up the tools for us?

Yes. Add implementation for £499, paid upfront, and we set up the recommended tools and train your team.

Bigger projects

Do we have to replace our current software?

Rarely. Wherever practical we connect the software you already use rather than replacing it.

What do bigger projects cost?

Building a missing tool starts from £2,500 and usually takes three to four weeks. Connecting a complete workflow starts from £4,000. A private AI department is quoted individually. Every price is fixed and agreed before work starts, with 50% paid to start and 50% on handover.

Are there ongoing costs?

Sometimes. Software, hosting or AI usage is paid by you directly, in accounts in your name. We set out the expected running costs before any work starts.

What if something isn’t working quite the way we want?

Tell us. Small tweaks within the agreed scope are included, so we’ll adjust it until it fits how you work. Bigger changes or new features are quoted before we start, and ongoing support is available if you’d like us on hand.

Who owns what you build?

You do, once it’s paid for in full: your tools, workflows, reports and data.

Security and trust

Is our information safe?

We only access the folders and systems a job needs, and nothing is made public. Sensitive work stays under human control.

Does the AI make decisions for us?

No. It handles the routine work and prepares the rest. People approve anything involving judgement, money or risk.

Didn’t find your answer?

Ask us directly. We reply within two working days.

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